Refuel Casino review

Points flagged from this casino’s published terms. Where we have the wording, click a point to read it.

• Medium Bonus and winnings voided for wagering on excluded games Details
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  Medium

  Bonus and winnings voided for wagering on excluded games

  Placing bonus wagers on games that are excluded from the promotion is treated as bonus abuse and can cost you the bonus and its winnings.

  From the casino’s terms

  Wagering bonuses on excluded games.

  Our analysis

  Excluded-game lists are not always obvious to players, so an innocent mistake can trigger forfeiture of the bonus and anything won from it.
• Medium Winnings may be voided for certain betting patterns during wagering Details
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  Medium

  Winnings may be voided for certain betting patterns during wagering

  While wagering a bonus, staking 20% or more of the bonus on a single bet is classed as abuse and can void the bonus and any winnings.

  From the casino’s terms

  Placing single bets equal to or over 20% or more of the value of the bonus credited to their Account until such a time as the wagering requirements have been met.

  Our analysis

  This caps how you may stake during wagering; a few larger bets, even in good faith, can be used as grounds to cancel bonus winnings.
• Medium Winnings may be voided for low-risk (hedge) betting Details
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  Medium

  Winnings may be voided for low-risk (hedge) betting

  Hedging by backing correlated or opposing outcomes to lock in a profit from bonus funds is a breach and can lead to winnings being voided and confiscated.

  From the casino’s terms

  Any risk hedging by selecting correlated outcomes to ensure a profit with the bonus types mentioned above will be considered in breach, and any winnings and bonus funds may be voided and confiscated.

  Our analysis

  Low-risk hedging is a common bonus strategy, and this clause lets the casino confiscate both the bonus funds and the winnings if it detects such patterns.
• Low Winnings confiscated for VPN use Details
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  Low

  Winnings confiscated for VPN use

  If the player uses a VPN or other methods to hide their IP address while accessing the casino, the casino may void and confiscate any winnings obtained through that activity.

  From the casino’s terms

  7.2. If we have reason to believe that the offer is being abused and/or our terms are being breached, the following actions will be taken against such abusers: Revoke and/or cancel any bonuses and bonus winnings that we regard to have been redeemed by misuse of the system or participation in or connected to any form of bonus abuse/prohibited practices and/or Players abusing bonus offers may be blocked from receiving further bonuses; and/or Abusing player accounts are subject to closure. A list of what may be deemed abuse or prohibited practices include but is not limited to: Using more than one Account or using third-party Account (s). Evidence that an offer is being claimed or benefits the same person or group of persons, acting in an attempt to defraud us, is considered bonus abuse and any potential winnings generated from that offer will be cancelled/confiscated. Equal, zero or low-margin bets. Placing single bets equal to or over 20% or more of the value of the bonus credited to their Account until such a time as the wagering requirements have been met. Wagering bonuses on excluded games. Co-operation, collusion, or organisation of bets from the same source. Manipulation of software, exploitation of loopholes or other technical forms of abuse or other behaviour which amounts to deliberate cheating. Masking IP address or using a VPN.

• Low Delayed game rounds can void winnings Details
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  Low

  Delayed game rounds can void winnings

  Delaying free spins, bonus features, or game rounds until after completing wagering requirements or making a new deposit may void your bonus and any associated winnings.

  From the casino’s terms

  7.1. While playing with wagers made using their bonus balance, Players are strictly prohibited from delaying the playing of a Game round until after the wagering requirement for that bonus has been met and/or they have deposited new funds. This includes all bonus and/or Free Spin modes and features that may arise due to wagers made using the player's bonus balance. In the event that this occurs, the player agrees that their bonus and/or any associated winnings may be voided.